Please note that refunds for returned products will only be made after receipt of the goods in good condition. Refunds cannot be made for products damaged during installation. We offer free returns for countries in the European Union, except in cases where the buyer purchased an item by mistake, changed their mind, or it is not suitable because the buyer chose the wrong item by mistake. Sometimes there may be multiple compatible parts for your vehicle.
Vehicle compatibility table information is provided for guidance only. To ensure that this item fits your car, always check your part number, carefully read our description field, and make sure you are ordering the correct part to avoid costly return fees. Please check the package before receiving the item. Customers must check their packages before accepting and signing for them.
If the item is delivered by DPD courier, the buyer has the right to check the item inside the packaging in the presence of the courier, and if something is wrong with the item inside, the buyer must note it on the courier and refuse to deliver that package. Even if I have already signed for that package. In this case, the carrier must indicate in the documents that the item arrived broken so that we have the opportunity to claim compensation. If you encounter any problems with your purchase, please contact us within 3 business days of receiving the item. Please allow 4 to 10 business days for delivery in Europe and 8 to 14 business days for the UK. Delivery of heavy or bulky items may take longer due to different handling procedures applied by the carrier. And with Lithuanian Post worldwide. Additional payments may also be required for oversized items such as bumpers and hoods.Please contact us before purchasing. All items are sent by registered mail, we will provide you with the tracking number as soon as the item is sent. If you are not in the USA, you must track the item on your country's postal website. Countries with strict customs rules and regulations such as: Russia, Vietnam, Ukraine, Kazakhstan, Brazil, Chile, Uruguay, Israel, etc. May take longer due to strict customs rules and regulations, not courier delays.
We cannot control if we can be informed in advance of this delay. Please keep in mind that we have a processing time of 1 to 2 business days.
Messages require 30 days from the shipping date in case of loss of requests or delivery delays if you do not receive the item after 30 days from the shipping date, please contact us. By purchasing, you accept the above terms and conditions, as well as our carrier processing and delivery times. If your address does not match this, please change it before making the payment. You may need to pay import duties in case this happens for certain goods, if you have any suggestions that could help you, please inform us when making your payment. We cannot calculate this cost for you in advance.Most countries simply add VAT on the declared value of the package. Customs is a government agency responsible for regulating shipments entering a country or region.
All shipments from another country or region go through customs. It is always the buyer's responsibility to clear customs and pay the corresponding customs duties. The rules are different in each country. Unfortunately, we cannot know the rules, regulations, or practices of each country. Customer satisfaction is always our priority! We strive to maintain high standards of excellence and 100% customer satisfaction! Positive feedback is very important to us. Please contact us BEFORE giving us neutral or negative feedback, so we can respond satisfactorily to your concerns.We cannot solve any problems if we do not know about them! We are always here and want to keep our customers satisfied; we will resolve any problems that may arise.