03> 10 FROM 2003 TO. NOTE: DEAR CUSTOMERS, NOTICE THAT SHIPMENTS ARE NOT MADE TO THE FOLLOWING FOREIGN TERRITORIES IN ADDITION TO THOSE ALREADY INDICATED IN THE SPECIFICATIONS OF THE ITEMS: CORSICA ISLAND, FRENCH GUIANA, CARIBBEAN ISLANDS OF GUADELOUPE AND MARTINIQUE, SAINT-MARTINIQUE BARTHELEMY, SAINT PIERRE AND MIQUELON, NEW CALEDONIA, FRENCH POLYNESIA WITH THAÏTI AND THE WALLIS AND FUTUNA ISLANDS, REUNION AND MAYOTTE, BALEARIC ISLANDS (MAJORCA, MENORCA, IBIZA, FORMENTERA) AND CANARY ISLANDS (TENERIFE, LA PALMA, LA GOMERA, EL HIERRO, GRAN CANARIA, FUERTEVENTURA, LANZAROTE). THANK YOU FOR YOUR ATTENTION. These General Conditions have as their object the purchase of products made remotely via an electronic network and with delivery by courier.
The contract entered into between the Seller and the Customer must be considered concluded with the acceptance of the order by the Seller. To exercise the right of withdrawal, the customer must send the seller a communication to that effect within 10 working days from the date of receipt of the goods. It will be the customer's responsibility to promptly provide the data for the refund. It is advisable to always check the compatibility of the ordered product with your vehicle before purchasing. We assume no responsibility for incorrect purchases of products.In any case, we are at your disposal for any clarification before and after sales. The delivery of our goods is carried out by the most important national couriers within 24/48 hours in the ITALIAN PENINSULA + 1 day in the main islands + 2 days in the minor islands. If you prefer the package to be sent to a different address, please notify us quickly. Delivery is not scheduled on Saturdays, Sundays, and holidays. In case of delay or problem, we remain at your disposal to try to solve any type of problem, even if we are no longer responsible for delivery problems.
Our products all travel with national couriers for the protection of the customer have basic insurance coverage that reimburses part of the costs in case of damage. For the basic coverage to be valid, the customer must follow certain basic precautions such as: Check that the content is intact in front of the courier or Always sign on both delivery notes with the mention "I accept subject to verification" to protect yourself in case of damage. Always keep 1 delivery note with this mention and the courier's signature.
By omitting this procedure, it will NOT be possible for us to carry out replacements or request refunds for damages after delivery. Check: that the number of packages delivered corresponds to those indicated on the carrier's bill of lading. That the packaging of each item is intact and therefore undamaged, wet, damaged or deformed. If the packaging is damaged, it is necessary to write on the delivery note "I sign subject to verification" and the courier must put his signature next to it to confirm what you have written. If he refuses to sign, you must refuse delivery and notify us quickly.
Only in this way will we be able to help you replace the damaged item without any further charge to you. We are not responsible for the failure or delay in the delivery of goods by the courier or for dents, breaks in the product due to transport, these damages must be reported to the courier at the time of delivery and must be indicated on the transport document as indicated above. Goods will be shipped only upon receipt of effective payment. The purchase is a commitment that the user undertakes towards the seller, so the availability of the product is guaranteed for 7 days from the date of purchase. This procedure is necessary for the recovery of the commissions already paid for your purchase.
For each order, we issue a receipt or an invoice (on request). If an invoice is required, the customer is invited to request it in a timely manner by communicating all the billing data after the purchase.For purchases concluded without an express request for an invoice, it will no longer be possible to request it. This information is provided in accordance with Legislative Decree. 196/2003 cd Code concerning the protection of personal data, which protects individuals and other subjects concerning the processing of personal data.
In accordance with the aforementioned decree, the data necessary for the performance of the activities will not be used, without the express consent of the customer, for sending advertising material and commercial information. Personal data collected for the aforementioned purposes may only be disclosed to consultants (e.This data will not otherwise be communicated or disclosed to third parties. With the purchase, the customer declares to have read this information and expresses his consent to the communication of personal data and their processing, for the purposes and by the subjects indicated in the information itself. In case of delay or problem, we remain at your disposal.